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Our Services

At Syngentic, we offer end-to-end services to help businesses implement and maximize the benefits of TeamViewer Tensor, TeamViewer Frontline, SAP, RealWear AR glasses, and Software AG Cumulocity. Our experts ensure a seamless integration of these technologies into your operations, enabling you to leverage the power of IoT, AR, and remote access solutions to enhance efficiency, safety, and productivity.

1. Industrial Internet of Things (IIoT) Strategy & Roadmap Development

We begin by having a conversation about where you are in your journey toward operational excellence. This helps us understand your current state, goals, challenges, and company culture. With these insights, we work closely with you to create a customized IoT strategy that’s perfectly aligned with your business objectives. This roadmap covers:
 

  • Needs Assessment: Identifying where IoT and AR solutions will add the most value.
  • Technology Evaluation: Recommending the right combination of solutions based on your specific requirements.
  • Phased Implementation Plan: Outlining a clear path for deployment, from pilot projects to full-scale integration.

2. Software AG Cumulocity IoT Integration

Syngentic specializes in implementing Software AG’s Cumulocity IoT platform to help you connect, monitor, and analyze data from various devices and systems. Our services include:

  • System Architecture Design: Creating a robust infrastructure that connects IoT devices to the Cumulocity platform.
  • Device Onboarding & Configuration: Setting up IoT sensors, devices, and protocols to ensure seamless data flow.
  • Custom Dashboards & Analytics: Developing real-time dashboards and analytics tailored to your operational needs.
  • Predictive Maintenance Setup: Implementing predictive algorithms to monitor asset health and suggest preventative actions.
  • Integration with Existing Systems: Connecting Cumulocity IoT to your ERP, MES, or other enterprise systems for end-to-end visibility.

3. TeamViewer Tensor Implementation & Support

TeamViewer Tensor offers secure, scalable remote access and control. Our Tensor implementation services ensure smooth integration into your organization:

  • Platform Setup & Configuration: Installing and configuring Tensor for secure remote access to your production environment.
  • Custom User Roles & Permissions: Defining user access levels and roles to ensure data security and compliance.
  • Training & Onboarding Comprehensive training for IT teams and users on how to effectively manage and use Tensor.
  • Ongoing Support & Monitoring Proactive system health checks and troubleshooting to ensure optimal performance.

4. TeamViewer Frontline & RealWear AR Glasses Deployment

Empower your frontline workforce with hands-free, AR-enabled solutions. We offer a complete deployment service for TeamViewer Frontline and RealWear AR glasses:

  • AR Use Case Identification: Working with you to identify the best areas for AR use, whether for maintenance, inspections, or worker training.
  • Hardware Setup & Configuration: Setting up RealWear AR glasses and integrating them with TeamViewer Frontline for seamless AR-enabled workflows.
  • Content Creation: Developing AR-enabled visual instructions, checklists, and workflows customized for your operational processes.
  • Field Worker Training: Training your frontline workers on how to use RealWear AR glasses and TeamViewer Frontline for maximum efficiency.
  • Ongoing Support & Optimization: Continuous monitoring, feedback loops, and software updates to ensure your AR solutions evolve with your business needs.

5. Custom Integration & API Development

Seamlessly connect TeamViewer, Cumulocity, and your existing systems. We offer:

  • Custom API Integration: Linking TeamViewer solutions with enterprise systems like ERP, MES, and CRM.
  • Automated Workflows: Streamlining processes by integrating IoT data insights with field worker actions via AR glasses or mobile apps.
  • Third-Party Application Integration: Ensuring interoperability between TeamViewer solutions, Cumulocity, and other third-party tools used in your operations.

6. Training & Change Management

Successful technology implementation requires effective training and adoption. Syngentic provides:

  • Role-Based Training Programs: Customized training modules for IT teams, frontline workers, and leadership to ensure effective tool usage.
  • Change Management Support: Helping organizations transition smoothly by guiding workforce adoption and fostering digital transformation initiatives.
  • Workforce Upskilling & Reskilling: Programs designed to ensure employees are well-versed in new technologies, enhancing productivity and engagement.

7. Ongoing Maintenance & Optimization

Our commitment to your success doesn’t end at deployment. We provide ongoing support and optimization services:

  • Proactive System Monitoring: Regular health checks, performance tuning, and troubleshooting to ensure uninterrupted operations.
  • Software Updates & Patches: Ensuring all platforms and AR devices are up to date with the latest security patches and feature upgrades.
  • Continuous Improvement: Identifying areas for further optimization based on usage data and user feedback, ensuring you get the most out of your IoT and AR investments.

Why Choose Syngentic?

With Syngentic, you get a technology and reliability partner committed to maximizing the value of your IoT and AR investments. Our holistic approach ensures that all solutions work seamlessly together, driving real operational benefits and positioning your business for long-term success.

  • Tailored Solutions: We work with the best platforms to provide solutions customized for your specific needs.
  • Industry Expertise: Our deep understanding of various industries enables us to recommend and implement the most relevant technologies for your operations.
  • Proactive Support: Our team is always available to assist, ensuring your systems remain reliable and effective.